Archive for the ‘Email Support’ Category

How to Save Money on Your Hosting

By Published 18 November 2016

If you’re looking to save money on hosting your website and emails then you’ll need to understand how it all works, and what you’re doing that can cause your server to fill up. It does get a little technical so it helps to be a little tech-savvy. I am going to break it all down for you though, so don’t panic if you don’t know it all – that’s why I’ve written this for you 🙂

Let’s start by just covering the basics… (more…)

Why are my emails bouncing back?

By Published 3 November 2016

If your emails bounce then it means that they’re over-quota. This means that the allocated space that has been set aside on our servers for your emails is full.

As your hosting provider, we simply provide you with an email address, the information required to set it up and allocated space (at least 250MB) on the server to enable you to use the account. We can provide more space if required but we will charge for this extended service.

Recently we have had an increase in the amount of customers telling us that their emails have stopped working or that they have had a message saying that their server space is over quota. The frequency of these reports has increased in-line with the increase of updated mobile devices. (more…)